Eckoh plc, together with its subsidiaries, provides secure payment products and customer contact solutions for customer contact centers in the United Kingdom, the United States, and internationally. It offers customer engagement solutions, such as chatbots, email management, knowledge base, messaging, social agent, and Web chat; and interactive voice response (IVR) and speech solutions, including identification and verification, IVR self-service, natural language, and visual IVR. The company also provides secure payment solutions, which include agent assisted, automated payment, e-wallet, Web chat, and remote agent payments; and payment card industry compliance solutions. In addition, it offers contact center solutions, which include agent desktop, call recording, digital transformation, contact center, portal, and number management solutions; and third party support services; agent desktop, call recording, digital transformation, contact center, portal, and number management solutions. Further, the company provides customer engagement, support, and cloud-based software solutions. It serves clients in the business and financial services, housing, insurance, public services, retail, telecoms, and utilities, as well as travel transport and leisure industries. Eckoh plc was incorporated in 1997 and is headquartered in Hemel Hempstead, the United Kingdom.